Frequently Asked Questions
CIMB Clicks Services
Funds Transfer (To Other Banks, SG and MY CIMB Accounts)
 
1. How long is the processing time for funds transfer to other banks?
2. Can I transfer funds to CIMB Malaysia accounts? Is it free of charge?
3. What is the daily transaction limit?
4. How do I change my daily transaction limit?
5. When will the new daily transaction limit take effect?
6. Which are the accounts that I need with CIMB Bank to perform FAST?
7. Can I schedule a funds transfer?
8. Can I transfer funds when I am overseas?
9. Do I need to use the CIMB Clicks Internet Banking Security Device when transferring funds?
10. How can I add a Favourite for funds transfer?
11. How do I delete Favourites that had been added for funds transfers?
 
 
1. How long is the processing time for funds transfer to other banks?
 
Transfer via Non-FAST
Your account will be debited immediately upon submission of a funds transfer request. For funds transfers submitted before 12 midnight on a business day, the funds will generally be credited to the beneficiary’s account within the next 2 to 3 business days.

Transfer via FAST
Your account will be debited immediately and the beneficiary account will be credited almost instantantly.

Scheduled Transfer
Your account will be debited at 6.00am on the specified processing date. Crediting of funds will be dependent on whether you have a scheduled transfer via FAST or Non-FAST.

back to top

 

2.

Can I transfer funds to CIMB Malaysia accounts? Is it free of charge?

  Yes, you can transfer funds to your own CIMB Malaysia current or savings account. This real time funds transfer service is free of charge.

back to top

3. What is the daily transaction limit?
 
 
Transaction Type Default Limit Maximum Limit
To Own CIMB Singapore Account SGD 3,000 Unlimited
To 3rd Party CIMB A/c & to Other Bank SGD 3,000 SGD 200,000
Telegraphic Transfer SGD 3,000 SGD 25,000
Pay Singapore Bills SGD 3,000 SGD 200,000
To Own CIMB Malaysia Account RM 3,000 RM 100,000
CIMB Niaga Transfer - To Own CIMB A/c SGD 3,000 SGD 10,000

back to top

4.

How do I change my daily transaction limit?

  Navigate to Services => Change ==> Daily Limit, and you will find the page to change your daily transaction limit for each of the Internet Banking services.

back to top

5.

When will the new daily transaction limit take effect?

  The new limit will take effect immediately.

back to top

6.

Which are the accounts that I need with CIMB Bank to perform FAST?

  To perform FAST, you will need access to CIMB Clicks Internet Banking, which is available to any CIMB customer who has any of the following personal banking accounts with us:
  • CIMB StarSaver Account/StarSaver-i Account
  • CIMB StarSaver (Savings) Account/StarSaver (Savings)-i Account
  • CIMB Preferred Account

back to top

7.

Can I schedule a funds transfer?

  Yes, you may schedule your funds transfer to be effected either on a periodic basis or as a one-time instruction. The duration of processing the scheduled funds transfer will be dependent on whether you have submitted the transfer via FAST or Non-FAST. Please refer to Question 1 on the duration of processing.

back to top

8.

Can I transfer funds when I am overseas?

  Yes, as long as you have access to CIMB Clicks Internet Banking or CIMB Clicks on Mobile.

back to top

9.

Do I need to use the CIMB Clicks Internet Banking Security Device when transferring funds?

  You do not require a security device if you are transferring to an existing Favourite account (i.e. another participating bank’s account that has already been set up in CIMB Clicks for funds transfer) but you will require a 2nd Factor Authentication for transfers above S$1,000.

If you are transferring funds - be it via FAST and Non-FAST - using a One-Time Transfer (i.e. to a non-Favourite account number), you will require a security device to facilitate the transaction regardless of the amount transferred.

back to top

10.

How can I add a Favourite for funds transfer?

  You may add your Favourite accounts for transfer using CIMB Clicks Internet Banking (www.cimbclicks.com.sg) and you would require your security device to do so.

Please note that Favourite accounts created for FAST can be used for transfer via FAST or Non-FAST, while Favourite accounts created for Non-FAST can only be used for transfer via Non-FAST.

back to top

11.

How do I delete Favourites that had been added for funds transfers?

  You may delete your existing Favourites via CIMB Clicks Internet Banking.
Login in Clicks >> Local Transfer >> View/Delete Favourites>> To Other Banks

back to top