Phishing Scams
What is “Phishing?” “Phishing” is a type of identity theft where criminals blast emails to a mass audience in their malicious attempt to bait you into fake websites.

You’ll then be asked to disclose confidential financial and personal information, passwords, credit card numbers along with any other highly confidential questions.

The most common type of phishing scam is an email threatening serious consequences if you do not log in and take immediate action. A bogus link is usually provided in that email which leads to a fake website identical to the bank’s website.

Never respond to emails, open attachments, or click on suspicious links from reputable institutions or unknown senders asking for personal or financial information.

CIMB will never ask you to validate or restore your internet banking access via email or pop-up windows.

If you have entered personal information after clicking on a link or suspect fraudulent behavior, please call us immediately at (65) 6333 7777 or email to AtYourService@cimb.com


Spotting it!
Be very cautious when you comb through your inbox or surf the Internet. Fraudulent websites and emails often look impressively authentic, featuring corporate logos and reflecting layouts that are almost identical to the actual ones used by institutions.

As a result, unsuspecting victims may reply on them and provide personal information that should otherwise be kept a secret. Hence, this results in the occurrence of financial losses, identity theft and gives way to fraudulent activities.

You should never respond to any emails that:

Require you to enter personal information directly into the e-mail or submit them online.
Threaten to close or suspend your accounts if you do not respond.
Claim that your account has been compromised or that there has been fraudulent activity on your account and requests you to enter, validate or verify your account information.
State that there are unauthorized charges on your account and requests your account information.
Claim that the bank has lost important security information and needs you to update your information online.
Require you to enter your card number, password, user ID or account numbers into an email, pop-up window or non-secure webpage.

Require you to confirm, validate, verify, or refresh your account, credit card, or financial information.